Working as Part of a Team
One of the most rewarding aspects of being a physician is working as part of a team to deliver the best medical care for your patients. Nurses, pharmacists, social workers, and physical and respiratory therapists are only some of the professionals you’ll be working with. Unit secretaries and the environmental staff will also be helping you provide excellent care. We encourage you to take a leadership role on the team by introducing yourself when you work in new clinical settings, and by getting to know the others you’re working with. Modeling collaborative communication styles is another way to provide team leadership. Ask the nurses for their input into the patient’s treatment plan. Often they will want to accompany you on rounds.
Tips for Working at the Bedside
Always clean your hands before and after touching a patient (use hand sanitizer, or wash for 20 seconds with warm water and soap). We encourage our patients to assure that your hands are clean, so don’t take offense if they question whether or not you’ve washed up!
Be aware of maintaining the patient’s privacy by keeping the patient appropriately covered and drawing the curtain when needed.
Work with the nursing staff to conduct and document time outs when performing invasive procedures.
After examining the patient, be sure the side rails are up and secure.
Only bring supplies/items to the bedside that you need for that visit, and do not leave items on the bedside stands or the patient’s bed. Be careful to NEVER leave syringes or needles at the bedside.
Case Management Services
Case Management Services provides discharge planning, social work, utilization review and clinical efficiency oversight to all inpatient areas including the Emergency Department (but not Rehab or Behavioral Health). Inpatient Nurses and Social Work Case Managers work together on each unit; they each have an individualized area of expertise, but you can contact either one. Case managers follow Milliman care guidelines, make home care arrangements, nursing/rest home placement, transfers to other facilities, provide community resources, family conferences, abuse/neglect assessments, transportation, indigent medications, etc.
What can case managers do for you?
Help you complete post-acute care arrangements (home health, nursing home, transportation, transfers, etc.)
Help you confirm with the patient/family their needs and plans for discharge.
Help the patient/family adjust to hospitalization.
March 17, 2009