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NASCIO 2004 Recognition Awards Entry - page 4 / 4

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The benefits to citizens because of the launch of this service are enormous.  Knowing that authorities have instant access to emergency equipment during a disaster means that lives will be saved.

4. Return on investment, short-term payback (include summary calculations).  Projects must exhibit measurable operational benefit.

Prior to the launch of the PSAP service, local PSAP offices did not know the inventory of emergency equipment around the state.  It could take hours for them to find the information.  In some instances, the emergency situation could not wait these precious hours.  The site has already been used several times in emergency situations.  A PSAP office needed a recording device immediately and did not have one.  They were able to go online and see that the neighboring county had the device and within an hour they had the equipment they needed.  Many hours will be saved by these agencies and potentially lives in emergency situations.

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