If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Service Hotline at 1-800-297-1023. (Mon - Fri 7 am to 7 pm, Sat/Sun 9 am to 5 pm, CST. The Customer Service Hotline is closed on holidays.)
If you have trouble connecting to your VoIP service Contact Packet8 customer service at 1-888-898-8733 or visit www.packet8.net/support.
If you have questions about using your VoIP service. Contact Packet8 customer service at 1-888-898-8733 or visit www.packet8.net/support.
If you have questions on how to use your phone, add extra handsets, program the phonebook, etc.
Contact Uniden customer service at 800-554-7331, Monday-Friday, 8 am to 5 pm, CST, or visit the Uniden website at www.uniden.com/voip for documentation, FAQs, and troubleshooting tips.
Understanding the LED Indicators If you're having trouble with your UIP165P, the LEDs on the front panel can help identify the problem.