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Scenario

Your computer is unable to connect to the Internet.

Check to see if...

The lan LED on the UIP165P is off and/or the LINK LED on your computer's Ethernet card is off.

Your computer doesn't have an IP address. (In most Windows systems, open a command prompt window and enter the command ipconfig.)

Your computer's IP address and subnet mask are on a different network than the UIP165P's.

Then try... Making sure the cable between the UIP165P and your computer is

  • 1)

    Securely connected to the UIP165P's LAN port.

  • 2)

    Securely connected to your computer's Ethernet card.

  • 3)

    Free of any frays, loose connectors, or other visible defects.

  • 1)

    Making sure your computer is configured for DHCP.

  • 2)

    Making sure the UIP165P's DHCP Server is enabled.

  • 1)

    Making sure the first three parts of your computer's IP address match the UIP165P's IP address and the fourth part is different.

  • 2)

    Making sure your computer's subnet mask exactly matches the subnet mask of the UIP165P.

The UIP165P is not the default gateway for your computer.

Making sure your computer's default gateway address is set to the UIP165P's IP address.

The link LED is off.

1) Resetting the UIP165P. 2) Contacting Packt8 to verify the necessary SIP configuration settings.

The link LED is on.

Plugging a standard analog phone into the UIP165P's VoIP1 port. If this works, your UIP165P may be damaged. Contact Uniden customer service.

Your UIP165P main base is unable to make or receive calls.

[63] TROUBLESHOOTING

www.uniden.com

TROUBLESHOOTING

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