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24 / 44

May 2003

Chapter 5: Verification

24

Verification and Documentation

2.

Third party oral verification

Use where third party written is impossible to obtain or not timely (follow up with written)

Phone or interview by PHA staff

PHA records information

Date/time of contact

Name and source of information

PHA staff name/signature

Summary of information

Rationale for using oral verification

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