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Electronic Service Agent for i5/OS V5R3 Simplified Activation User Guide - Version 1.0

Q10: How can I change a standalone system, configured using simplified activation, to report problems using Service Agent for remote systems or logical partitions in my network?

A10: First, the i5/OS licensed product System Manager for iSeries (5722SM1) must be installed and configured. Next, obtain an activation password from your IBM Service Representative, and do the following:

  • 1.

    Enter the command: GO SERVICE.

  • 2.

    Choose the option to Change Service Agent attributes.

  • 3.

    Specify *YES for the Report Remote Problem (RPTRMTPRB) parameter and

press Enter. 4. Enter the activation password when prompted.

Q11: What if I find 5798-RZG on my system?

A11: Use the command DLTLIB QSVCDRCTR to delete the product objects and library. IMPORTANT NOTE: Do not use the DLTLICPGM command to remove it. The DLTLICPGM command would remove V5R3 Service Agent menu objects.

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