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Electronic Service Agent for i5/OS V5R3 Simplified Activation User Guide - Version 1.0

Overview

This document provides simplified activation steps for Service Agent hardware problem reporting and service information transmission Electronic Service Agent and its simplified activation are supported on all IBM ~ i5 machine types and models running the ~ i5/OS operating system Release V5R3.

The simplified activation procedure is designed for:

  • A single ~ i5 system or partition;

  • Clients who do not have an attached PC running iSeries Navigator;

  • Clients who would prefer not to go through a longer and complex install and

activation using iSeries Navigator.

Note: The simplified activation is an entirely “green screen” user interface.

If you would like to collect and transmit service information for groups of systems and/or partitions, use Management Central via iSeries Navigator.

For information about Service Agent using Management Central, see http://publib.boulder.ibm.com/isrvagt/sdsadoc.html

If you have iSeries systems and partitions in your network running i5/OS or prior releases of OS/400, Electronic Service Agent is available for installation. For information about Electronic Service Agent for prior OS/400 releases, see http://publib.boulder.ibm.com/isrvagt/sdsadoc.html

Who should read this guide?

This guide is intended for use by ~ i5 system administrators and/or System Service Representatives (SSRs) who are familiar with, or have a working knowledge of an ~ i5 system.

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