Electronic Service Agent for i5/OS V5R3 Simplified Activation User Guide - Version 1.0
If you are using a dial connection, can the modem and resource be used for Service Agent connections to IBM? Reference Appendix A: Modem and Resource Information on page 11 for supported modem and resource specifications.
Verify the connection number for AT&T Global Network Services (AGNS) is current. For the most up-to-date connection numbers, see https://help.attbusiness.net Select the Access Numbers link.
Modem resource for dial connections, if applicable.
Dialing prefix for dial connections, if applicable.
VPN capability, if applicable. The prerequisites for enabling service configurations over a direct Internet connection include:
The iSeries server must have a globally routable IP address, or the server must be behind a NAT firewall with a globally routable address.
Ensure that TCP/IP is active. You can start TCP/IP through the Start TCP/IP (STRTCP) command.
Ensure your default TCP/IP route, or a host route, directs traffic out the appropriate TCP/IP interface to the Internet to allow the VPN to be established to IBM.
For more information about different types of VPN connections, see this IBM eServer iSeries Information Center article:
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