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Customer Communications When Shipping - page 5 / 5

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HVAC Systems (Continued)

Condensers, Air Handlers, Furnaces and Package Systems

Customer Communications and Shipping Checklist

F.

Contact your shipper. If you do not have a preferred shipper contact North American Van Lines (1-800 959-8880 ext. 9465) they have what they call blanket wrap shipping. They wrap the item in quilts and load it on the truck, no packing or crating required. Many of the household moving companies has similar.

G.

Include the following information with the HVAC System that you are shipping. It can be inserted in or taped to the HVAC System.

1.

Name, address and phone numbers of Customer (Homeowner)

2.

Claim Number & Loss Date

3.

Insurance company, adjuster name and telephone numbers

4.

(Adjuster email address if not a prior RGCS customer)

H.

Call RG Consulting Services (336 364-1117) or email (Work@RGCS1.com) with a message to expect an HVAC shipment

1.

Provide customer name

2.

Shipping method

3.

Adjuster name and phone number.

Ship To

Richard Godwin

RG Consulting Services

916 Stony Mountain Road

Rougemont, NC 27572

336 364-1117 Office

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