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1.Evaluating training effectiveness Levels of outcomes (2)

Kirkpatrick  model4 levels of training outcomes (Kirkpatrick, 1967)

Level 1 reactions (反應)

trainees' reactions to the program content and training process

Level 2 learning (學習)

knowledge or skill acquisition at the end of the program

Level 3 behavior (行為)

behavior change in the job

Level 4 results (結果)

improvements in tangible individual or organizational outcomes

such as turnover, accidents or productivity

ASTDKirkpatrick model is the most commonly used evaluation framework

    (Bassi and Cheney, 1997)

The model is widely accepted in the field of industrial/organizational psychology (Cascio, 1987)

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