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1.Evaluating training effectiveness Levels of outcomes (3-2)

attempts to measure changes in knowledge,

skills or attitude before a trainee returns to the job

Immediate

Evaluation

Intermediate Evaluation

Ultimate

Evaluation

refers to the impact of training on job performance

and how learning is transferred back into the workplace

attempts to assess the impact of training on departmental or organizational performance in terms of overall results

Kirkpatrick (1994) and Warr et al (1976) recognize, that the cause-effect chain is often difficult to demonstrate, especially with regard to ultimate level evaluations.

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