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At Dukane we’ve built our reputation as a leader in communication - page 5 / 7

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FULLY INTEGRATED

TELEPHONE CAPABILITY

Fusion’s telephone system features include…

Call management functions, including Call Back, Call Forward, Call Transfe , Call Hold, Call Pick-up and Call Park

Answering and call routing options, such as Attendant Groups, Hunt Groups, and Call Groups

Interactive Voice Response (IVR) with Auto Attendant and Voice Mail to direct callers to their desired extension

Voice Mail with up to 512 unique mailboxes

Caller ID capability that displays the calling party’s number on Caller ID phones

Direct Inward Line (DIL), dedicating one or more trunk lines to ring specific extensions, ensuring urgent calls will get through without delay

PC Attendant providing a graphical user interface to simplify system operation and call management functions; Up to 5 clients can simultaneously access the system

Fusion’s exclusive Assignment Centralwhere teachers can voice-record homework assignments, allowing students to call in and access this helpful information from home after school

Every extension under Fusion can be assigned one of 64 Classes of Service (COS), as well as day/night modes that, for semi-public phones, restrict call duration and allowable area codes

The incomparable Fusion feature set tops off the STARCall line with fully integrated telephone system functionality. Fusion can operate as your facility’s integrated paging, intercom, master clock, music distribution – AND telephone system – while also providing supplemental input/output control of selected third-party systems like door monitoring, CCTV, and lighting.

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