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INTUITIVE

SOFTWARE TOOLS

STARCall’s Plus and Fusion feature sets offer compatibility with Dukane’s supplemental PC Attendant applications and its associated Report Writer and Student Profile modules. This Windows®-based software suite delivers enhanced system management, summary reports, and additional staff and student information.

  • PC Attendant provides view and control capability for most system events and activities. Screen icons indicate the current condition of all system devices for at-a-glance system status and point-and-click control operations.

  • Report Writer captures all system events to an activity log, which can be printed or viewed on-screen. This log is especially helpful when reviewing emergency situations and monitoring intercom, telephone, and system activity on an ongoing basis.

  • Student Profile provides data storage and retrieval capability of such critical information as student I.D. photos, emergency contacts, medication, and allergy alerts. Having this information readily accessible provides more than convenience – the medical data could even save a life.

Station Message Detail Reporting (SMDR), provided under Fusion, records information on every outbound trunk call, including calling extension, dialed number, who made the call (if an account code is used), start and end time of day, and call duration. This information can be helpful for accounting and other management purposes.

STARCall Features and Benefits

INTERCOM AND PAGING

  • Dual communication paths from each room provide enhanced safety & security

  • Distinct alert tones keep building occupants aware of all current events

  • Flexible paging zones and paging priorities instantly deliver critical information

PROGRAM DISTRIBUTION

  • Wide variety of program sources can be used including CD/MP3, AM/FM tuner, and cassette

  • 2 distinct channels carry program sources to different areas

  • Sources deliver music, late-breaking news, and other local interest programs

MASTER CLOCK AND TIMEKEEPING

      • Synchronized clock control keeps everyone on the same schedule

    • Bells and clocks provide consistent notification of schedule updates

  • Variety of clock options including digital, analog, wall and ceiling mount for all applications and locations

FUSION INTEGRATED TELEPHONY

  • All-in-one solution provides cost savings and integrated system convenience

  • The IVR’s voice mail, auto attendant and Assignment Centralfeatures enhance system value

  • Popular features like Caller ID, call transfer, hold, forward, hunt groups, SMDR reporting, and more provide desired functionality

EVENTS PROCESSING

    • STARCall’s interface capabilities offer convenient door, lighting and security camera controls

  • Events are time or input dependent for specific control needs

      • Centralized event control in STARCall simplifies overall system integration

SOFTWARE TOOLS

  • PC Attendant provides an enhanced graphic user interface to simplify view and control of many system activities

  • Report Writer logs all system events in STARCall and makes them available to view and print

  • Student Profile provides convenient storage and retrieval capability of critical student information like photo ID's, emergency contacts, and medication alerts

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