THE INFLUENCE OF A LEARNING CULTURE ON IT INVESTMENTS
IT INVESTMENT DECISION
Functional Managers Included
KM Technologies Adoption
Figure 1: Research Model –Continuous-Learning Culture’s
Research has revealed that change management is most critical to IT project success 0. A manager once commented: “It takes three months of really hard work and three months of just hand holding…. They appreciate the three months of hand holding” 0. Grover et al. 0 found that change management is critical to success when busi- ness processes are radically changed. Their data also sug- gested that not recognizing the need for managing change was a significant problem.
ous-learning culture understand the importance of manag- ing change and will spend more time and resources con- sidering change management issues than those without such a culture.
H1: There is a direct positive relationship be- tween an organization’s continuous-learning culture and change management consideration in the IT decision- making process.
Change management practices can be facilitated by an organizational culture characterized by willingness to share knowledge, balanced network relationships and a capacity to learn 0. By definition, learning organizations must be adept at handling change because learning man- dates transformations in mental models and necessitates corresponding changes in attitudes and/or behaviors. Therefore, we propose that organizations with a continu-
Technical flexibility is defined as the capability of a firm to respond quickly to environmental changes by reconfiguring IT. Flexibility is a critical component of IT infrastructure because of the ever-changing business envi- ronment 0. Since IT is a vehicle to reduce uncertainty, adapt to change and increase problem-solving capability of an organization, it can assist in interpreting environ-
Journal of Information Technology Management Volume XVI, Number 3, 2005