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The Top 10 Mistakes Made By Salespeople When Using The Phone, And What You Can Do To Avoid These Errors

By Art Sobczak

Introduction

Mistake 10: Sending Unnecessary Literature

Mistake 9: Poor Telephone Image

Mistake 8: No Post-Call Review

Mistake 7: Lousy Listening

Mistake 6: Screener Misuse And Abuse

Mistake 5: Nonexistent Or Inadequate Questioning

Mistake 4: Poor Preparation

Mistake 3: Misunderstand Objections

Mistake 2: Reluctance to Get Commitment

Mistake 1: Opening Statements That Build Resistance, Not Interest

About Art Sobczak

Other Resources To Help You Get More Business By Phone

Special Report: The Top 10 Mistakes Made By Salespeople When Using The Phone, And What You Can Do To Avoid These Errors

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