So what does an organization look like with a transactional leadership? We are not just talking about leadership here, if you are talking about a style of leadership, you are talking about a view of human beings, and that is what is so important. In a transactional leadership there will be many rules; this can apply to a church, to a business, to a mission, to a YWAM base, or to a U/N school. The emphasis is on complaint. There is very little tolerance for diversity, there is strong emphasis on hierarchy, the lower downs are treated differently than the higher ups. The higher ups have privileges, titles, reserved parking spaces all this stuff that businesses are increasingly doing away with. Information is held by the leadership; decisions are announced, not processed. Loyalty is valued over truthfulness and the truth tellers are obliged to leave the organizations. A classic example of this transactional organization right now is the Olympic committee, where the dear director refuses to take a car from Geneva to Lausanne, he has to be flown in a helicopter each time and maintains a suite in the best hotel in Lausanne even though he has offices in the Olympic committee. He requires that you address him as His Excellency, has personally appointed over 90 of the 114 members of the Olympic committee. So we have an organization that is totally blind, the truth tellers are like the prophets, they see ahead and in this kind of heavily loyalty based organization, the truth tellers have to leave and the organization becomes blind. So now when the whole world comes to the Olympic committee and says you have to change, they say why, they really cannot see why.
Many of the more traditional societies or what we called the third world societies are based on a high loyalty type of leadership. I think many ministries lead by an apostle is high loyalty, which is a good thing. Loyalty is a biblical value, and an apostle, not only is a visionary, but inspires loyalty. This is why in the Bible the word puts apostles and prophets together. The apostle calls forth that vision and loyalty and people follow him, but the prophets bring the truth. With the prophets along beside the apostle, truth is not overcome with loyalty. There is the possibility in grace of holding the two together. When any other organization refuses to listen to their truth tellers, it is on a very dangerous road. In this kind of transactional organization there is no leadership accountability, that’s what we have in the Olympic Committee. Vision, if there is vision, is used for manipulation there is much emphasis on department and compartments.
A popular cartoon in America right now; shows people work in an organization where they have no consideration for them as individuals. People are tired of working in this kind of organization. They want out. In this kind of organization, people are treated as machines and this is why they want out. And the good news is that generation X and generation Y will not put with it. They will not do it. The implication, one of them for YWAM, is if we move in this direction, which some of our bases are, generation X and Y will stay in groves. These young people have extremely sensitive radar for two things, one is a religious spirit and the other is a transactional organization. That is why many of them don’t go to church, and that is why they will not have any thing to do with this kind of setup.
What does a transformational organization looks like? First of all it is visionary, because with these concessions and transactions; it has to be based on vision. The leader gives
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