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CONSUMER HEALTH WEB SITE EVALUATION CHECKLIST, PG. 3

QUESTION USABILITY GRAPHICS & DESIGN:

  • 21.

    Do all graphic elements include informational content?

  • 22.

    If not (pick one):

    • a.

      Most are content bearing.

    • b.

      Some are content bearing.

    • c.

      Few or none are content bearing.

    • d.

      Does not apply — no graphics.

  • 23.

    Does use of color enhance informational content?

  • 24.

    Are any non-content bearing graphics animated?

  • 25.

    Are there any flashing, scrolling, or otherwise visually distracting graphic or text displays?

  • 26.

    Most graphics that are links include equivalent text links.

  • 27.

    Code for all graphics shows use of ALT tag for text browsers.

  • 28.

    Most important information appears at or near top of screen, or has links at or near top of screen.

  • 29.

    Layout of page includes centering or right alignment.

  • 30.

    Page includes drop-down or pop-up menus.

ANSWER

21

Y/N A/B/C/D 22

23

Y/N/n.a. Y/N/n.a. Y/N Y/N/n.a. Y/N/n.a. Y/N Y/N Y/N 24 25 26 27 28 29 30

HOW TO SCORE

Y = +2 pts. N = 0 pts.

A = +1 pts. B or D = 0 pts. C = -2

Y = +1 pts. N or n.a. = 0 pts.

Y = -1 pts. N or n.a. = 0 pts.

Y = -1 pts. N or n.a. = 0 pts.

Y or n.a. = +1 pts. N = -2 pts.

Y = +3 pts. n.a. = 0 pts. N = -3 pts.

Y = +2 pts. N = -2 pts.

Y = -1 pts. N = +1 pts.

Y = -2 pts. N = +1 pts.

NAVIGATION:

  • 31.

    Can necessary information be found easily from the main homepage of the site?

  • 32.

    Does site include a Table of Contents, Site Map, or usable search engine?

  • 33.

    Is a Help screen or section available for use of the site or search engine?

  • 34.

    Does the page title appear in the top window bar?

  • 35.

    Does the page title accurately describe content or location in site structure?

  • 36.

    Does every page include a way to return to the homepage for the site?

  • 37.

    Does site impair user's ability to return to previously visited pages (For example, is the browser's "Back" button grayed out)?

SPEED:

  • 38.

    Web site or server was inaccessible:

    • a)

      Never.

    • b)

      Rarely.

    • c)

      Only at peak use times (afternoon and evening in the USA).

    • d)

      Three or more attempts on same day.

    • e)

      On three consecutive days.

Total Number of Points For This Page (of 24 possible): CONSUMER HEALTH WEB SITE EVALUATION CHECKLIST, PG. 4

31

Y/N Y/N Y/N Y/N Y/N/n.a. Y/N Y/N 32 33 34 35 36 37

38

A/B/C/ D/E

Y = +3 pts. N = -3 pts.

Y = +1 pts. N = -2 pts.

Y = +2 pts. N = -1 pts.

Y = +1 pts. N = -2 pts.

Y = +2 pts. N = -2 pts. n.a. = 0 pts.

Y = +1 pts. N = -2 pts.

Y = -2 pts. N = 0 pts.

A = +2 pts. B = 0 pts. C = -1 pts. D = -2 pts. E = -3 pts.

© 2001, P. F. Anderson <pfa@umich.edu>. Based on prior work by P. F. Anderson, S. Grove, N. Allee, S. Hill.

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