member experienced in such tasks and preferably known to the relatives or who knew the deceased.
who is already
frequently in less accessible parts of ensure that the route to the mortuary is is clean and well maintained.
hospitals, health boards should clearly known by staff, and that it
Since employing a Bereavement Coordinator, NHS Lothian has undertaken a programme of auditing and improving bereavement facilities using an inclusive, arts-based approach to create calm, caring and dignified environments for bereaved families. Facilities standards are now in place which will inform ongoing maintenance and development, as well as future building projects.
The completed Medical Certificate of Cause of Death (MCCD) should
be given to the bereaved relatives or carers along with a clear explanation of the certified cause of death and with clear information concerning on where, when and how to register the death. The MCCD may be handed over immediately following the death, or arrangements made for it to be
given at a later paperwork such as prevent any delays
cremation forms are completed in a timely
to funeral arrangements.
associated manner to
“A nurse simply handed me an envelope and a holdall with my father’s clothes and said to call if I had any questions.” A bereaved son
Clear written and oral information should be given to those who
have been bereaved concerning what will happen to the deceased, and
also concerning immediate tasks which they require to undertake Chapter 3].
NHS Tayside’s policy on the care of the deceased explains how belongings should be dealt with and the board provides robust dark coloured carrier bags for property to be packed into.
The deceased’s property should be sensitively packed and returned
to the relatives or carers in accordance with board policy. wishes for items to remain with the body should be met.
Shaping Bereavement Care 24