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CHAPTER 4

BEREAVEMENT EDUCATION, TRAINING AND STAFF SUPPORT

Well has it been said that there is no grief like the grief that does not

speak.

Henry Wadsworth Longfellow 1807 - 1882

Work in healthcare focuses on diagnosis, treatment and recovery, but our work also takes us into areas of pain and suffering, of death of the patient and the grief of the relatives or carers. And because we are human, we ourselves can feel grief when a patient dies,…

Spiritual Care Matters NES, 2009

1.

This section addresses the need to develop and provide education,

training and staff support in bereavement care, with the aim of enhancing patient care through a well supported workforce. Providing quality education, training and support around bereavement results in staff having a more positive attitude towards bereavement care (Chan et al 2004). The information contained here may be used to inform pre- and

post-registration courses for all healthcare professionals

2.

According to the

2009 figures from the Information

Services

Division of NHS Services Scotland1, within the NHS in Scotland there are over 168,000 staff employed with 40.4% in nursing and midwifery posts

and 84% encounter basis. As provision empower

in frontline death and

positions.

A significantly high number

dying

in

the

workplace

on

a

regular,

if

of staff will not a daily,

employers, health boards have a duty of care to their staff. of quality education and training at appropriate levels and enable staff to operate in this highly sensitive area

The will and

ensure quality care for staff who may

for be

those who are bereaved. The provision adversely effected by their exposure to

of support traumatic

deaths enable

and to grief which may be emotionally draining, them to continue to function effectively. Such

will be essential to education, training

and support will also all staff being able

increase to offer

staff morale and subsequent retention, with support, not just those in specialist areas

1

http://www.isdscotland.org/isd/CCC FirstPage.jsp

Shaping Bereavement Care 33

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