NHS Forth Valley has appointed a bereavement facilitator to support staff on the wards to deliver good bereavement care by providing appropriate education in the working environment. The facilitator will also develop and implement policies around bereavement care, working with the staff across the organisation to ensure best practice.
WHO should be educated and who should deliver it?
All healthcare workers regardless of role should have access to education and training in bereavement with the level being dependent on the nature
of their role and their exposure to death and dying. delivered by appropriately qualified and experienced staff.
It should be
WHAT should be delivered?
Education and training should be quality assured and delivered at a level appropriate to the needs of staff attending, should be in accordance with the Scottish Qualifications Authority framework and contribute to meeting the core dimensions of the Knowledge and Skills Framework and should be considered in a range of dimensions focusing on the practical, the
psychological and the socio-cultural aspects of care.
Education and training will give staff the knowledge, the skills and confidence needed for a consistent approach to the giving of
information about bereavement or at the time of a death. Staff need to know what information and literature is available and is used locally and
also how to communicate such information.
WHAT core elements should be included?
Emphasis on the normality of grief
Considering bereavement care in three stages, before the death, around the time of death and following the death
Communication skills – including the management of distress
Recognition of risk factors in grief and awareness of applicability, accessibility and limitations of assessment tools
Theories and models of grief and the nature of grief
Self awareness and reflection
Practical aspects of local policies following a death
Shaping Bereavement Care 35