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13.

The structure of education and training might therefore follow this

model with core principles common to all (see Fig.1). developed based on this model as described below:

Education could be

More

Staff exposed to

support/ self help

bereavement on

groups/etc etc

a regular basis

Specialist interventions

Specialist staff

Grief is normal: all bereaved offered information

All staff

Figure 1: Levels of support required

Figure 2: Levels of staff involvement

Level 3 – specialist

Level 2 - skilled

Level 1 - core

Figure 3: Levels of training

14. This follows:

would

suggest

(figure

3)

a

training

and

education

plan

as

level 1 Core education and training for all staff: core principles e.g. grief is normal, theories of grief, communication skills self awareness and how to respond to extreme distress

Reflects Knowledge and Skills Framework levels 1 2

level 2 Skills training for staff exposed to bereavement on a regular or

deeper basis: e.g. family/carer of death;

initiating providing

end of life conversations; informing practical and psychological support

Reflects Knowledge and Skills Framework levels 2-3

level 3 Specialist education and training for specialist staff: e.g. Core Dimension 1 Communication - management of complex grief; specialised training for staff’s particular requirements

Reflects Knowledge and Skills Framework level 4

Shaping Bereavement Care 37

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