GUIDANCE - STAFF SUPPORT
A range of support should be made available to all staff working in
the area of death, dying and bereavement, and a commitment to staff
support should be included in the Board’s Bereavement Care Policy.
While peer support
should become the norm for all staff, creating a managers should take overall responsibility for
ensuring that staff are supported.
Medland et al (2004) recognised the
need for peer support supportive workplace
an oncology team coping skills can
and the value of creating a be developed. Others who
should provide support to staff will include health, psychology services, palliative care resource departments.
spiritual care, occupational teams as well as human
Staff should also be made aware of agencies that they can contact
acknowledging the fact that most bereaved relatives will receive effective support from friends and family.
WHAT types of staff support?
The type of support will be dependent on the situation and level of need and will fall into two main categories of Informal: such as peer support,
and Formal: such as significant and formal counselling e.g. employee
event analysis, counselling
20. itself Well
Creating a culture that talks openly about death and dying will in provide support and this has been highlighted in Living and Dying (Scottish Government Health Directorates 2008). Consideration
should be given to more for psychologists and for
clinical supervision (such as that provided in counselling positions) for those who, as
the focus of their job, are providing bereavement care at level, such as chaplains and bereavement service staff.
Shaping Bereavement Care 39