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GUIDANCE - STAFF SUPPORT

16.

A range of support should be made available to all staff working in

the area of death, dying and bereavement, and a commitment to staff

support should be included in the Board’s Bereavement Care Policy.

17.

WHO by?

While peer support

supportive

culture,

should become the norm for all staff, creating a managers should take overall responsibility for

ensuring that staff are supported.

Medland et al (2004) recognised the

need for peer support supportive workplace

within where

an oncology team coping skills can

and the value of creating a be developed. Others who

should provide support to staff will include health, psychology services, palliative care resource departments.

spiritual care, occupational teams as well as human

18. for

Staff should also be made aware of agencies that they can contact

support

after

experiencing

a

personal

bereavement,

while

acknowledging the fact that most bereaved relatives will receive effective support from friends and family.

19.

WHAT types of staff support?

The type of support will be dependent on the situation and level of need and will fall into two main categories of Informal: such as peer support,

debriefings supervision

and Formal: such as significant and formal counselling e.g. employee

event analysis, counselling

clinical

20. itself Well

Creating a culture that talks openly about death and dying will in provide support and this has been highlighted in Living and Dying (Scottish Government Health Directorates 2008). Consideration

should be given to more for psychologists and for

formal people

clinical supervision (such as that provided in counselling positions) for those who, as

the focus of their job, are providing bereavement care at level, such as chaplains and bereavement service staff.

a

more

intensive

Shaping Bereavement Care 39

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