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  • a senior manager, trained in relation to death and bereavement, with primary responsibility for the day-to-day management of services.“

6.

Each Trust was to be expected to develop local policy and practice

related to all aspects of bereavement care and to

“ensure appropriate coordination of, and consistency between, all services that relate in any way to the needs of dying and bereaved people.”

7.

A more recent document from Northern Ireland (Dept of Health,

Social Services and Public Safety [DHSSPS] 2009) identified standards of

and

effective care,

creating

a supportive

care for a range of aspects

related to bereavement and bereavement

care: raising communication,

awareness, information

promoting safe and resources,

experience, knowledge and skills, and working together.

In addition an

already existing group of five regions in Northern

area bereavement co-ordinators for each of Ireland contributed to these developments.

the It

was clear work for

from the audit undertaken as part of the information gathering these standards, that there was variation in practices within

areas and considered

within highly

specialities. Creating appropriate to develop

a national set of standards and enhance services.

was

8.

The above responses by other main health services within the UK

highlight the need for someone within health and social care organisations to ensure that care at such a crucial time is appropriate and available. In addition, implementing standards and guidance would be a necessary

component of this role.

9.

To assess views within Scotland a questionnaire was sent to all

health boards and other organisations, such as emergency services, to assess what is already being done in relation to training, support,

resources, co-ordination and were received from eleven of territorial health boards were

also what is already done well.

Responses

the territorial health also visited. Overall,

boards. The majority of health boards identified

Shaping Bereavement Care 45

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