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© Copyright 2010, National Consumer Law Center, Inc., Consumer Federation of America, and Consumers Union. All rights reserved.

ABOUT THE AUTHORS

Leah A. Plunkett, Emily Caplan, and Nathanael Player at the National Consumer Law Center performed the research, calculations, and analysis for this updated Scorecard.

ACKNOWLEDGMENTS

Thanks to Carolyn Carter and Diane Thompson at the National Consumer Law Center for help with calculations. Denise Lisio at the National Consumer Law Center served as legal editor. Carolyn Carter and Chi Chi Wu at the National Consumer Law Center, Gail Hillebrand at Consumers Union, and Jean Ann Fox at Consumer Federation of America provided expertise and guidance, as well as a review of and edits to the text. For the original Scorecard, Elizabeth Renuart, formerly at the National Consumer Law Center and now an Assistant Professor of Law at Albany Law School in Albany, N.Y., and Emily Caplan did the research, calculations, and analysis. Michael Wroblewski at Consumers Union was primarily responsible for the descriptive text with the assistance of Gail Hillebrand. Jean Ann Fox at Consumer Federation of America reviewed and edited the text.

NCLC

®

ABOUT THE NATIONAL CONSUMER LAW CENTER

NATIONAL CONSUMER L AW C E N T E R ®

The National Consumer Law Center®, a nonprot corporation founded in 1969, assists consumers, advocates, and public policy makers nationwide on consumer law issues. NCLC works toward the goal of consumer justice and fair treatment, particularly for those whose poverty renders them powerless to demand accountability from the economic marketplace. NCLC has provided model language and testimony on numerous consumer law issues before federal and state policy makers. NCLC publishes an 18-volume series of treatises on consumer law, and a number of publications for consumers.

7 WINTHROP SQUARE, BOSTON, MA 02110

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617-542-8010

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WWW.NCLC.ORG

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