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Current UI: hierarchical breadcrumbs

Context provided via typical “breadcrumbs” only shows system’s linear, hierarchical path to the article

Do not show the user’s actual path

In order for users to see where they’ve been, they must use the back button

Users do this because on the Web, as in real life, a sound way to discover where you are is to see where you’ve been

Home > Products > Excel > Excel 2003 Help and How-to > Sharing Information > With Other People > Comments

the problem | office online | content-centric design | applications | conclusions

Home > Products > Excel > Excel 2003 Help and How-to > Sharing Information > With Other People > Comments

Home > Products > Excel > Excel 2003 Help and How-to > Sharing Information > With Other People > Comments

Home > Products > Excel > Excel 2003 Help and How-to > Sharing Information > With Other People > Comments

Home > Products > Excel > Excel 2003 Help and How-to > Sharing Information > With Other People > Comments

Home > Products > Excel > Excel 2003 Help and How-to > Sharing Information > With Other People > Comments

Home > Products > Excel > Excel 2003 Help and How-to > Sharing Information > With Other People > Comments

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