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Diversity at Aetna

Aetna is deeply committed to cultivating and leveraging diversity; we have successfully incorporated an inclusive mindset into all that we do. If you interact with Aetna no matter from what area of interest our diversity initiatives and strategies are bound to touch you in some way. Whether you are a customer, a supplier, an employee, a provider or a consultant, we have programs that focus on your needs.

Diversity at Aetna is a business strategy. We recognize the impact and importance of diversity in all aspects of our business, whether it is providing products and services to meet a wide variety of consumer needs, fostering relationships with business owners and suppliers from smaller companies, or developing a diverse workforce that truly understands and speaks the language of our customers.

Diversity priorities at Aetna

  • Leveraging diversity as an organizational initiative in order to increase our business opportunities and partnerships

  • Building a diverse and agile workforce by focusing on recruitment, development and advancement of talent at all levels of the organization

  • Creating an inclusive workplace that fosters full engagement, so our employees do their best work in providing quality service and value

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A “Diversity in Action” lecture series to help employees think about diversity in new and different ways

Our Leadership Development Program initiatives focus on identifying emerging talent among under-represented groups.

We have received wide recognition related to diversity:

DiversityInc has named Aetna to its 2010 list of Top 50 Companies for Diversity®. We also ranked fifth on The DiversityInc Top 10 Companies for LGBT Employees and People With Disabilities.

Aetna received the New York Urban League’s Champions of Diversity Award in February 2010. The Champions of Diversity Award salutes companies that understand the need for diversity in the job market.

Aetna received the 2009 GLMA Achievement Award for its dedication to meeting the health care needs of the LGBT community and for its leadership in promoting an LGBT- friendly workplace.

100 Percent Perfect Score, Human Rights Campaign Corporate Equality Index, 2010.

Top 40 Companies for Diversity, Black Enterprise magazine, 2009.

Top 10 Companies for Executive Women, National Association for Female Executives, 2010.

  • Providing enterprise-wide and department-specific diversity education integrated into executive, supervisory and employee learning, as well as enhancing cultural competency for Sales, Patient Management and Customer Service areas

  • Partnering with the Racial and Ethnic Disparities in Health Care Task Force, which works to reduce disparities in health care by providing tailored support for our members, and leveraging the Aetna Foundation’s research funding

Workforce and workplace diversity

Reflecting the changing face of America, we seek to build a workforce that fully understands the customers we serve. (See our 2009 Diversity Annual Report for our company demographics.)

Recruitment and retention We have a recruiting strategy that aims to attract highly motivated and talented individuals, including under-represented groups, such as people with disabilities; LGBT individuals and veterans, while meeting the unique needs of the multigenerational groups represented in the workforce. Employees are provided with a number of opportunities to learn more about our strategy’s impact, including:

  • Web-based and instructor-led training that raises employee awareness of diversity

  • A cultural competency training program for our health care professionals to increase awareness and improve the way we assist members

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