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MODELING HUMAN FACTORS INVOLVED IN CHEMICAL/BIOLOGICAL WARNING & REPORTING - page 4 / 6

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FIGURE 2. Proposed qualitative model of CBRN W&R processes.

Some of the cognitive tasks associated with the processes shown in Figure 2 include:

  • Determining who needs to know important information and when they need to know it,

  • Which questions should be asked and what information is needed,

  • Eliciting information from panicked individuals,

  • Determining the extent to which a report is consistent with the known threat and enemy

capability,

  • Determining the level of trust associated with the source of a report,

  • Determining a reports consistency with other reports,

  • Balancing keeping troops safe versus causing panic and wasting resources,

  • Determining MOPP levels, decontamination areas, etc,

  • Determining agent type and wind direction.

Some of the common errors associated with the processes shown in Figure 2 include:

  • Not reaching back to primary sources for clarification of additional information,

  • Over-reacting,

  • Passing report on without assessing validity,

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