changes in the project's focus. Other meeting attendance and interviews were primarily to observe and understand the nature of stakeholders' participation.
Changes to the Original Evaluation Plan
The original evaluation plan was modified in response to mid-course changes to the project work plan. As a result, the ADRC DASH pilot became the primary focus of the evaluation and evaluation of the community coalitions became secondary. Evaluation plans were adjusted to eliminate activities dropped from the project work plan. Specifically, the revised ADRC work plan eliminated activities that were to have addressed enhancements to Maine's management information system and refinement of Maine's medical eligibility assessment.
The DASH was evolving at the same time EAA was rolling out a new data system (SAMS). The development of the SAMS data system included consideration of information needed for the evaluation and management of the DASH. This system became operational in October 2005, with actions/modules added periodically thereafter. Several data items of interest to the evaluation of the DASH were not collected by the SAMS during this grant period.
Instituting a separate phone line for DASH was discussed in early pilot planning, however, this decision was subsequently abandoned and an existing phone line was used for the DASH. Absent a distinct new phone line, it was difficult to disentangle caller perceptions and the impact of the ADRC as opposed to experience and previous encounters with telephone information and assistance provided by the lead agency, EAA. For evaluation purposes, having a new and different telephone number from the longstanding EAA telephone number would have significantly clarified the impact of DASH outreach activities and made it easier to differentiate new DASH clients from existing EAA clients.
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