Most survey respondents (72%) were calling the DASH seeking information or services for themselves. Sixteen percent of respondents reported they made contact to obtain information for parents who need services or information, 9% called with regard to needs of other relatives. Very few calls were for information related to the needs of a child
(1%, see Chart 3: Who is the DASH call for?).
The nature of special needs for whom callers made inquiries (either for themselves or on behalf of others) suggests that the DASH is better known to persons with a physical disability than to those with a cognitive/intellectual disability. From Chart 4: The person who needs information or services has.., the most frequently identified client disabilities are physical (39%).