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Evaluation of the Maine Aging - page 24 / 51

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Ninety-three percent of respondents who applied for services had positive perceptions of the clarity of information provided by the DASH with regard to the steps in the application process (see Chart 6: Did the person you spoke with at the DASH explain the steps clearly?)

Among the 80 survey respondents who reported applying for services, 32 respondents did not need help with the application paperwork. Of those who applied for services and reported that they did need assistance with paperwork, 79% stated that assistance with paperwork was provided by the DASH (see Chart 7: If you needed help.. did the people at Dash help...?)

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