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Evaluation of the Maine Aging - page 3 / 51

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Table of Contents

Charts and Tablesii

Executive Summary1

Introduction2

Background3

Evaluation Approach and Limitations5

Part I - Maine's ADRC Pilot: The Disability and Aging Services Helpline (DASH) ..8

DASH Development8

DASH Implementation and Impact10

Lessons Learned and Opportunities25

Recommendations for Future ADRC Development26

Part II - The Maine ADRC Coalitions28

Coalition Implementation Process28

Lessons Learned About Coalition Building35

Recommendations and Suggestions for ADRC Development36

Appendices

Appendix A: Statewide Steering Committee39

Appendix B: DASH Technical Advisory Group (TAG)40

Appendix C: Consumer Satisfaction Survey Results (DASH)41

Appendix D: Coalition Participating Agencies45

Muskie School of Public Service

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