At the start of the ADRC grant, project management hired Lesa Andreasen to serve as a project consultant, facilitator and trainer. Andreasen has experience in state government and behavioral health. She also served on the project's Statewide Steering Committee and Technical Advisory Group (TAG); conducted customer service and values clarification training for the coalitions; and worked closely with the project leadership team to identify the project's course of direction throughout the three years.
Populations Served by Coalitions
Coalition members defined the populations served by their agencies on the baseline and follow-up surveys in response to the question: "Which one of the following most closely describes the primary population that your organization serves?" Table 4: Populations Served by Coalition Members provides a sense of coalition membership growth and inclusion of new organizations working with adults from the full range of populations targeted by Maine's ADRC project.
Table 4: Populations Served by Coalition Members
Older adults (60+)
mental health disorders
a brain injury
a developmental disability
a cognitive impairment
a physical disability
Other (low income, families, no primary-multiple populations from above list)
Each coalition conducted a mapping exercise to determine what the current experience is when a consumer contacts an agency to access services. Mapping the long term care system for elders and people with disabilities provided a navigating experience for
Muskie School of Public Service29