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Evaluation of the Maine Aging - page 42 / 51

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One coalition is exploring the use of the File of Life program to help consumers assemble all of their medical information in one location so that they could gather the information in a non-emergency situation, have it with them for any applications, and also have it available for first responders should they need them. Other suggestions for streamlining include:

Better understanding of privacy laws, willingness to share internal protocols and to "stay at the table" until issues are resolved;

Creating an electronic MaineCare application; and

Developing a mechanism for agencies to keep one another informed about changes in services and new services as they become available.

Recommendations and Suggestions for ADRC Development

Coalition members were asked to share recommendations and suggestions for others planning to develop a coalition to work on streamlining access to long term support information and services for adults with unmet needs. Their suggestions spoke to the importance of local coalitions; administrative support for coalitions; community resources to be tapped; and the value of exchange of information among coalitions. Excerpts of their suggestions follow.

Importance of Coalitions

Keep coalitions in the new phase of ADRC development. Clearly define and document roles. Foster communication among AAAs and coalitions.

Continue to build relationships and see the value of collaboration. This also ensures timely and accurate information is available to all - ADRC and general community - a fundamental cornerstone of the foundation on which the ADRC is built.

Administrative Support

An administrator provides a single point through which all members of the coalition can remain informed about relevant information.

Be aware of need for administrative time to dedicate to organizing events which is critical to the process. Community events and trainings are time intensive, but highly valuable to the ADRC goals. These functions can best be served by coalitions.

Administrative stamina is necessary. Organizations do not necessarily thrive on providing accurate, up to date, and consumer-friendly information. Key individuals are necessary to track down information - particularly as it changes frequently.

36Muskie School of Public Service

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