Internet Banking Service
Appendix I-Table 2: Measurement for Personal Characteristics
- How old are you?
- What is your average monthly income?
- When making a decision on purchase of new technology product, you will rely on your own judgement and personal standard more than advice from other
- You like to be among the first people to buy and use new products or services that are on the market.
Attitude toward Change
- You are interested to hear about new technology developments.
- Technology development has improved your life.
- Other people often ask for your advice on financial matters.
- Other people often ask for your advice on new technology products.
Electronic Banking Service Usage
- How often do you visit ATM monthly?
- How often do you use telephone banking monthly?
- How many hours a week do you use Internet?
ABAC Journal Vol. 22, No.3 (September - December, 2002), pp. 63 - 80