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ADMINISTRATIVE, BACK OFFICE AND INTEGRATION

ADMINISTRATIVE FEATURES User management Standard user management

Default user options - default permissions and limitations for easy administration of individual customers.

Subscribed accounts, personal rights on accounts : for active services + transfer limits (weekly, daily, one-time) for transactions; Access management: passwords expiration/ auto lock / forced password change

Extended user management

Additional advanced and corporate user options management of authorized signers, payment groups/rules, extended permissions and limitations

User registration workflow

Internal workflow with Intranet interface for multi-step user registration and edition (with cost center operator options). Bank user administrator defined in roles such as “registrator”, “editor”, “supervisor”, “security officer”, etc, with different obligations in user management workflow

Customized to bank requirements

Issue user credentials

Issue usernames and encrypted passwords from administrator - security officer; Option for PIN envelopes print, option for scratch-code cards assignment

Reporting and Statistics Usage stats

Full usage statistics: user access logs detailed web/wap/phone sessions, time, duration, services used;

information

on

Application logs

Comprehensive application logs, with options for information, warning and critical messages and administrative alerts

Content management CMS application

Edit, publish, and manage static and dynamic Web content of e-banking site by Bank’s e-banking service managers at a Content Management system

Custom controls

Possibility to embed custom (Bank or Third party developed) controls and applications into eBank.net platform

Resource edition

Resources (strings, images, etc.) edition options

CRM options

Account manager access

Special enhanced access for account managers and help desk users to reports and analysis of customer activity

CRM DB integration

Integration to existing CRM databases with options for access to bank customer aggregated data and profiles

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