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Other financial services _________________________________________________________________________________________

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Users Concept and Corporate Features ____________________________________________________________________________

7

B2B Integration

____________

____________________________________________________________________________ _________________________________________________________________________________

Advanced Extensions___________________________________________________________________________________________ Electronic Statements ________________________________________________________________________________________ Online Request processing workflow

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User Experience _______________________________________________________________________________________________

8

, Mobile web

________________________________________________________________

Other channels________________________________________________________________________________________________ SMS e-mail: Subscriptions, Notifications and Alerts

9 9

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________________________________________________________________________________________________ Computer telephony _________________________________________________________________________________________9 active mobile banking ________________________________________________________________________________________9

Overview _______________________________________________________________________________________________________

1

About eBank.net ______________________________________________________________________________________________

1

Company and Product Advantages _______________________________________________________________________________

1

Product Highlights _____________________________________________________________________________________________

2

Feature Guide ___________________________________________________________________________________________________

3

Web Framework ______________________________________________________________________________________________

3

Administrative features

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Integration

______________________________________________________________________________________ ________________________________________________________________________________________________

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TABLE OF CONTENTS

CONTENTS

Security _______________________________________________________________________________________________________

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Technology ____________________________________________________________________________________________________

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Application architecture _______________________________________________________________________________________

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Requirements________________________________________________________________________________________________

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Scalability and Availability _____________________________________________________________________________________

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Channels Specifics ______________________________________________________________________________________________

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Online Banking Experience Case Briefs ____________________________________________________________________________

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DSK Bank ___________________________________________________________________________________________________

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Raiffeisenbank _______________________________________________________________________________________________

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West-East Bank ______________________________________________________________________________________________

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UniCredit Bulbank ____________________________________________________________________________________________

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Eurobank EFG (Postbank) ______________________________________________________________________________________

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CaSys International ___________________________________________________________________________________________

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General Banking_______________________________________________________________________________________________ Information Services _________________________________________________________________________________________ Common Public and/or Protected Information ____________________________________________________________________ Active operations ____________________________________________________________________________________________

Online Payments

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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Administrative, Back office and Integration

_______________________________________________________________________

10

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