eBank.net is an enterprise multi-channel Online banking solution that enables Banks to provide full range of banking services and content to customers with different user profiles, efficiently and reliably.
eBank.net features Internet banking as main online channel but may also integrate heterogeneous and independent additional subsystems such as Call Center (IVR and live agent), Distribution channels (SMS, e-mail, fax) and Mobile into a component solution based on uniform security infrastructure, common administration and shared access to Bank’s core financial information systems. The solution offers complete set of banking functionality covering services for retail, private, small and medium businesses and corporate customers.
eBank.net offers flexible feature configuration policy. The Bank may select and configure any combination of channels and features. Open application framework and custom development options allow implementation of specific functional requirements. Every eBank.net deployment project targets best balance in functions, performance, stability, integration and usability, on the highest security level.
COMPANY AND PRODUCT ADVANTAGES
Local leader in online banking. Company implemented Internet banking solutions for the Top Tier Bulgarian banks, including 4 of the current top 5. Customer list includes DSK Bank (OTP Group); Raiffeisenbank (RZB Group); UniCredit Bulbank (UniCredit Group); EFG Eurobank - Postbank (EFG Bank Group); West-East Bank (NLB / KBC Group). Company implemented also projects on other e-channels such as voice, SMS, e-mail; web portals; security and integration solutions.
Online banking specialist. As it is the core company business, dais software focuses to constantly research, develop and introduce broad range of banking functions, security, technology and modern Web experience, so the development roadmap in business features and technology can ensure continuous evolution and longest lifecycle.
Richest feature set on the market. In addition to the standard default set of basic account info and fund transfers provided by all vendors, eBank.net offers much more advanced features - to name a few: support for the largest number of customer security options (OTP devices, digital certificates, SMS TANs, etc.); customer activity log and behavior analytics (BI); B2B features (customer ERP integration, e-invoicing) and a number of others.
Maturity and stability. The system has been on the market for more than 7 years gaining invaluable experience from large volumes on live operations while constantly improving and adopting new technology and functionality. Current live sites handle users in the in the hundreds of thousands range and daily transactions for millions of Euro.
Integration experience. While focusing entirely on online banking software, the company developed extensive practice in integration technologies to core banking systems. eBank.net has been well integrated to Metavante Bankway International; i-flex solutions FlexCube, Fiserv ICBS and a couple of local systems. In addition, company’s commercial practice by default includes free of charge* core integration development services.
Custom strategy approach and custom development.
Complete e-banking implementation strategy includes full
synchronization to Bank’s business priorities and specifics. Broad financial and e-services know-how and development team allow flexible and effective implementation of specific functional and system removing limitations typical of fixed-functionality products and solutions.
dedicated software requirements thus
Reliable support and flexible upgrade policy. Company’s support and maintenance services have proven their quality on the rare occasions while emergency situations had to be covered. Standard support package also includes business-critical on-site support in Sofia, free-of-charge fixes and upgrade to minor versions.
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