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5 September. 2005

Pål Sørgaard, R&D

11

Unit size (ch 3, p 65)

How large should each unit be; how many people should report to a given manager?

Coordination mechanism: direct supervision and also mutual adjustment

Related to informal communication and “span of control”

If using direct supervision: how many can you control?

If working tightly together: what size works best?

Unit size driven up by standardisation, employees’ need for autonomy, and need for short communication chains

Unit size driven down by need for close direct supervision, mutual adjustment, other tasks of the manager, and employees’ need for consultation, advice and feedback

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