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6 / 19

5 September. 2005

Pål Sørgaard, R&D

6

Training and indoctrination (ch 2, p 39)

What skills and knowledge should be required for each position?

Coordination mechanism: standardisation of skills

Training: the teaching of job-related skills and knowledge

Training through apprentice system or schools?

Professionals in the operating core?

Indoctrination: the process by which organisational norms are acquired

Values can be taught at school

In house programs?

Some agencies train their own people, but fewer than before

Variation by part of the organisation, e.g. common in the technostructure, variation in the operating core

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