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Ambitious airport. Dubai International Airport is already the Middle East’s largest. It could one day be the world’s No. 1.

Flying High in Dubai

Several Siemens Groups are helping to expand Dubai International Airport. This “Siemens One” strategy ensures that large-scale projects can be handled efficiently.

D ubai is booming. The city’s rulers, the Al Maktoum family, would like to see the desert metropolis become a hub of trade be- tween Europe, Asia and the Arab world. And they’re succeeding. Growing numbers of companies are moving to Dubai. Last year, the gross domestic product here increased by almost 17 percent, with significant conse- quences for Dubai International Airport. With 21.7 million passengers in 2004 — an in- crease of more than 20 percent compared

with 2003 — Dubai International is now the most important airport in the Middle East. Since 2003, construction work has been pro- ceeding on a third terminal and two apron terminals. Terminal 2 is also being expanded. With these improvements, Dubai intends to reach a capacity of 70 million passengers per year in 2006. By way of comparison, Ger- many’s Frankfurt Airport serves 50 million passengers annually, while John F. Kennedy International Airport serves 32 million.


When special events come up, airports may need to huge amounts of additional processing capacity. Here, Siemens Airport Logistics can help with its innovative Service CapacityPlus. For the duration of the event, Siemens erects an additional, completely equipped airport terminal, featuring all the standard functions such as arrival areas with baggage claim facilities, departure areas with check-in counters, baggage handling systems, electronic security systems for screen- ing passengers and baggage, and facilities for police and customs personnel. Siemens CapacityPlus was used for the first time at the Euro 2004 soccer championship in Lis- bon, Portugal. There, up to 3,000 passengers an hour were processed in a new 7,000 square me- ter tent and a temporarily converted hangar. Only four months were needed to set up Capacity- Plus after the contract was awarded, and a total of 700,000 soccer fans arrived and departed without difficulty.

Siemens is playing a key role in the air- port’s expansion. In an initial renovation phase from 1998 to 2002, the Department of Civil Aviation (DCA) — the United Arab Emirates’ official aviation agency — awarded contracts for baggage handling systems, runway lighting and building technologies to the Siemens Groups Industrial Solutions and Services (I&S) and Building Technologies (SBT).

“In Siemens, we have found a very experi- enced partner in the field of airport automa- tion,” says Sheikh Ahmed Bin Saeed Al Mak- toum, President of the Department of Civil Aviation and Chairman of Emirates Airline. It wasn’t just experience and a global reputa- tion that counted, though, when it came to awarding the contracts. The DCA was particu- larly impressed by the Siemens One strategy

  • the ability to offer a range of services from

a single source. “While other companies have to purchase services, all of our Groups work together to recognize the customer’s needs and deliver customized, comprehensive solu- tions,” says Günter Menden, Chairman of the Siemens Airport Development Board.

The advantages of Siemens One were al- ready evident during the airport’s first reno- vation phase. If fewer service providers are taking part in a project, there are fewer inter- faces in the process chain — from planning and engineering to integration and imple- mentation. And that makes it possible to im- plement projects on schedule and within

planned budgets. There was no need for touch-up work, which is costly and common with large projects. Another advantage is the “one face to the customer” approach. In Gün- ter Behrend, General Manager of Siemens I&S Airport Logistics in Dubai, the DCA had access to a central contact person who could discuss all the customers’ needs and ques- tions. “In this way, we maintain our overview of a project. Information isn’t lost,” explains Behrend. Siemens employees on site can pro- vide their colleagues in other Groups with important information about upcoming proj- ects, contact partners and decision-making. “Information on how decisions are made is invaluable, because this is an aspect that’s difficult to assess in a foreign country,” says Behrend.

World’s Largest Baggage System. Thanks to the successful Siemens One strategy, addi- tional large contracts have been awarded to Siemens for the second expansion phase, which will last until 2008. I&S, for example, is building a cargo center that will be able to ac- commodate 1.2 million tons of freight per year and an automated baggage handling system for Passenger Terminal 3. Measuring 90 kilometers in length, the system is the world’s largest. The contracts for both proj- ects are worth more than 350 million euros. To create space for aircraft movements, the passenger terminal will be completely con- cealed beneath the desert sands. In addition to all the baggage handling technology, I&S is installing the IT system, plus hardware and software. These features will reduce the time passengers require to change flights to 45 minutes.

It was also important for the DCA that Siemens will not only supply the baggage sys- tem, but also operate it for at least ten years. That will mean providing 300 to 400 employ- ees — for continuous operation, around the clock and 365 days a year. “Few companies can offer this degree of flexibility and plan- ning security,” says Behrend.

Despite the expansion, it’s already clear that Dubai International Airport will one day reach the limits of its capacity. The volume of cargo has been increasing at 20 to 30 percent a year. That’s why there are plans to build the Jebel Ali International Airport, which will be the world’s largest airport. It will feature a lo- gistics city and an enormous free trade zone. Plans call for the airport to feature six parallel runways for takeoff and landing, while han- d l i n g 1 2 0 m i l l i o n p a s s e n g e r s a n d 1 2 m i l l i o n G i t t a R o h l i n g tons of air freight a year.

In Brief

  • Intelligent networking is one of the mega-

trends of our century. Thanks to sensors, actu- ators and embedded software that gives ob- jects intelligence and identity, many systems are becoming ever more autonomous. Thanks to communications technology, they can form networks and operate more quickly, effi- ciently, flexibly and cost-effectively than their isolated counterparts. (p. 10)

  • Networked systems in buildings increase

safety and enhance comfort — for example, in amusement parks and in the world’s tallest office building in Taiwan, where networked Siemens technology monitors functions and ensures comfortable temperatures. In traffic tunnels, video systems from Siemens can de- tect fires and automatically trigger alarms to prevent loss of life. (pp. 13, 15, 16)

  • In the T-Com building in Berlin, networked

systems have transformed a conventional house into a smart high-tech home, the first of its kind anywhere. Almost all of its techni- cal devices — from home automation to se- curity systems — are networked and can com- municate with one another. (p. 20)

  • As mobility grows, so do traffic jams, acci-

dents and delays in local public transport. In- creasingly, intelligent traffic management and toll systems of the kind developed by Siemens are being called upon for help. These include the Ruhrpilot, which will relieve traffic con- gestion in the Ruhr district, Europe’s largest metropolitan area. The system will use the Internet and cell phones to provide road users with the information they need to optimize their routes — and it can predict traffic devel- opments an hour in advance (pp. 23, 27)

  • RFID chips are showing up everywhere. At-

tached to objects, they link logistics processes, accelerate the flow of goods and make activi- ties more transparent. In contrast to bar codes, they accommodate not only an item’s identification number, but also its destination, expiration date and forwarder. Siemens is the only company that offers end-to-end RFID so- lutions for all sectors. (p. 28)

  • In industry, networked systems boost pro-

duction quality and improve working condi- tions. For companies, Siemens has developed telephones that automatically create commu- nications networks without requiring a switch- board. That makes placing phone calls cheaper and more flexible. (pp. 32, 34)

PEOPLE: Networking & Taipei tower: Michael Lam, SBT Hong Kong michael.lam@siemens.com Cockpit portal for power plants: Ralf Spinner, PG ralf.spinner@siemens.com Networking & tunnel safety: Michael Ludwig, SBT Switzerland michael.ml.ludwig@siemens.com Myrio / Verimatrix: Gerd-Dieter Goette, SVC gerd.goette@siemens.com T-Com House: Lutz Gärtner, Com lutz.gaertner@siemens.com Falk Raemisch, Smart Home Team falk.raemisch@siemens.com Telematics: Hans-Joachim Schade, I&S hans-joachim.schade@siemens.com Dr. Thomas Lackner, BCC Telematics thomas.lackner@siemens.com RFID: Markus Kehrwald, SBS markus.kehrwald@siemens.com Self-organizing telephone networks: Franz Kneissl, Com franz.kneissl@siemens.com Greenland: Bjarne Roed, Com Denmark bjarne.roed@siemens.com Industrial IWLAN: Ewald Kuk, A&D ewald.kuk@siemens.com Dubai Airport: Andrea Musshoff, I&S Airport Logistics andrea.musshoff@siemens.com

Prof. Friedemann Mattern ETH Zurich, Dept. of Computer Science mattern@inf.ethz.ch Christine Wenz Europapark Rust christine.wenz@europapark.de

LINKS: Telematics: www.siemens.com/telematics ETH Zurich, Prof. Mattern: www.inf.ethz.ch/personal/mattern Smart Home: www.t-com-haus.de, www.siemens.com/smarthome Taipei 101: www.emporis.com

LITERATURE: Heinrich, Claus RFID and Beyond Wiley Publishing, Inc. Indianapolis, 2005

Pictures of the Future | Fall 2005


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