Filters can be purchased from your local
We also Contents
recommend that you check your Home and
interruptions Simply talk to information.
or fluctuations in your your insurance agent or
electricity supply. company for more
Protecting yourself with Residual Current
Devices (RCDs), or Isolating Transformers Use RCDs in your electrical installations to provide you with protection against injury from electric shock. Fuses or circuit breakers do not provide this protection.
RCDs may be installed as a socket outlet to replace an existing outlet. Installed this way other outlets downstream of the RCD outlet may be similarly protected. Only an RCD–protected outlet may be installed in a bathroom. Portable RCDs are also available and it is possible to have an RCD installed on your switchboard to protect a number of circuits.
Always use an RCD (or an isolating transformer) when using portable electrical appliances such as power tools or electric lawn mowers.
Contact a registered electrician should you wish to install RCDs in your home.
IMPORTANT TELEPHONE NUMBERS
WHO TO CONTACT
In the event of an emergency, dial 111.
In the event of a power cut, interrupted supply or fault, please call us and we will report the fault to your local network operator.
If you call us after 5 pm on a weekday or during the weekend your call will be answered by an automated attendant in our telephone system. Follow the instructions to report an emergency and you will be transferred to our after-hours service provider who will take the details of your emergency and report it.
06 349 0909
0800 567 777
If you see an electrical accident or notice faulty electricity supply equipment then please call us, or your local network
NETWORK OPERATORS Powerco Limited
0800 27 27 27
(Taranaki, Wanganui and Manawatu)
Electra Limited (Horowhenua)
0800 567 876
Unison Networks Limited
0800 286 476
(Central Hawkes Bay) United Networks
0800 948 100