Subject Product - Disability Access Analysis
Recommended Action: Provide information in customer documentation on hearing aid and T-Coil compatibility, how to use Subject Product in support of HCO/VCO for TTY calls, alternative format documentation and other accessibility features.
Recommended Action: Provide company contact for accessibility questions in user documentation.
Recommended Action: Provide company contact for accessibility to the Secretary of the FCC.
126.96.36.199. Accessibility Training
Your Company is already involved in training affected employees regarding the accessibility issues related to their function as called for in the CFR (See section 4.1.1). This training is taking place informally, as part of developing and completing the various actions recommended in this report. The distribution of this report is one such training activity. The only remaining requirement is to document these actions so that it can easily be produced as needed to support complaint resolution at the FCC. While official complaints at the FCC have been rare and Your Company is arguably not directly covered by Section 255, reasonable preparation to demonstrate the good-faith efforts the company is making are advisable. Such preparation will also be helpful when important customers ask about accessibility.
Recommended Action: Record accessibility training activities.
4.2. CFR 1193.41 - Input, Control, and Mechanical Functions
4.2.1. Quote from Applicable Sections of CFR 1193.41
Input, control, and mechanical functions shall be locatable, identifiable, and operable in accordance with each of the following, assessed independently:
(a) Operable without vision. Provide at least one mode that does not require user vision.
(b) Operable with low vision and limited or no hearing. Provide at least one mode that permits operation by users with visual acuity between 20/70 and 20/200, without relying on audio output.
(c) Operable with little or no color perception. Provide at least one mode that does not require user color perception.
(d) Operable without hearing. Provide at least one mode that does not require user auditory perception.
(e) Operable with limited manual dexterity. Provide at least one mode that does not require user fine motor control or simultaneous actions.
(f) Operable with limited reach and strength. Provide at least one mode that is operable with user limited reach and strength.
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