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Components Tested

The IP PBX foundation for the NEC UNIVERGE unified communications suite was the SV7000. It came bundled with the SV7000T call telephony server and the SV7000S SIP server.

The OW5000 platform also comes with a number of application services and open application programming interfaces (APIs) that can be used by organizations to create custom programs. The OW5000's open API can be used to develop, and integrate with, third-party applications.

The SV7000 exhibited exceptional performance in call-load handling, survivability, redundancy, voice and connection quality and security. The server can handle 300 to 6,000 ports and supports SIP trunks, LDAP-compliant databases, Java and XML, WiFi LANs and power over Ethernet (PoE).

The UM8500 served as the tested UNIVERGE system's unified messaging component. It is more advanced than some other messaging systems since it includes videomail, find- me/follow-me and NEC's "ViewCall" for desktop call screening and control.

The core platform and underlying brains of NEC's UC effort is the OW5000. Its "presence engine" worked well during our testing, not only enabling users to ascertain users communication availability but also to see what type of devices they prefer to answer.

Several tests were performed to determine the UNIVERGE system's presence capability. Test user status was changed (from available to busy) and the system performed as expected, providing availability information whether we were using a mobile phone, a softphone, a desktop terminal, MS Outlook or the UA5200 operator console.

The UM8500 comes with a dedicated Microsoft Exchange server that forwards voice, video, fax and e-mail messages to Outlook. Although the UM8500 is a Windows-based solution, other messaging solutions can be integrated including Lotus Notes, GroupWise and email applications

supporting IMAP protocol. As expected with modern

UC

messaging

platforms, the UM8500 allows users to get messages no matter what type of device is being used. We tested the UM8500's text-to- speech functionality and found it easy to use and cleanly integrated with Outlook.

The

NEC

UNIVERGE

UM8500 pro ided a wel- desgned and eature-packed

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Copyright © 2008 Miercom

Enterprise Unified Communications

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