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Innovation typology in tourism

also acquire innovations from knowledge intensive organizations and network intensive organizations. Besides, knowledge intensive organizations provide the other three categories with knowledge based on research. Finally, innovation in network intensive organizations is based on the interaction with the other three categories.

Further Research

The master thesis has established a framework for the further study of innovation in tourism. Accordingly, research in the field of innovation determinants and their measurement might be developed in several forms. Some of these further developments are included within the contents of the Ph.D. thesis that will follow this work.

Regarding the research that will be developed in the Ph.D. thesis, certainly the most important further contribution will be to validate empirically the typology suggested. The innovation typology developed in this work is based on the review of the literature on innovation. The determinants of innovation as well as the resulting typology are supported by a theoretical analysis. Therefore, there is a need to corroborate the theory.

Accordingly, appropriate indicators for the measurement of innovation performance will be identified. This master thesis has provided several determinants of innovation. Further research should identify the subsequent indicators, such as the number and the types of linkages with the environment, the type of investment in the production of knowledge, or the number of acquired innovations. The types of indicators might vary according to the needs of the study. Mainly two types of study could be carried out, one more quantitative and another more qualitative.

For instance, a survey on specific actors such as tourism firms could be based on quantitative methods. Thus, if the subjects of study are qualitatively similar, comparability between them is possible. Accordingly, several quantitative indicators could be developed. The main disadvantage of this type of survey would be that other relevant actors might not be taken into consideration.

In contrast, if the subject of study were a destination, it would be possible to include several actors, i.e. public and private organizations and institutions. Due to the heterogeneity of activities, this type of study would then require more qualitative than quantitative indicators. Some disadvantages of this type of study would be that incremental innovation activities in organizations such as routines could not be closely analyzed, and that a comparison between agents would be difficult. However, such a study could include all relevant actors in the destination, which is necessary to study innovation in tourism at the macro level.

Another research that will be carried out in the Ph.D. thesis is related to the subject of organizations of production and use. The suggested innovation typology in the master thesis considers that some organizations are mainly producers or users of innovations, while others are both producers and users. Accordingly, innovations flow across organizations. Therefore, the linkages between innovation typologies will be further analyzed. In this regard, it might be necessary to identify the main external actors that


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