Training Point: Reject Negativity
Continued from page 17 For Employees and Co-Workers, Teammates, Etc...
If you are having a problem with a coworker ask a manager to facilitate a meeting between you and the coworker.
Invite the co-worker out to lunch so that you can discuss your differences face to face.
Invite the co-worker somewhere offsite to avoid finger pointing from the group.
Call a team meeting to discuss strategies for dividing up team responsibilities and goals.
When a co-worker makes a negative comment, immediately follow it with a positive comment. Lead by example.
Keep lines of communication open and free flowing. State your issues clearly and concisely.
Remove your emotional reaction before you respond to the negative co-worker.
Keep an open mind and get the facts. There are always 2 sides to every story and sometime 3 or 4.
Don’t indulge constant complainers. Turn it into a problem solving discussion instead.
When a co-workers says that there is no way something can get done on time counter that by saying, “Let’s work together to see how we can get it done by the due date.”
Be objective and not subjective. Build fun into your goals and team tasks to lower stress.