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Table of Contents

Program Overview ±≠≠≠≠≠≠≠≠ 3 About the Author, Sam Glenn and Enterprise Media ±≠≠≠≠≠≠≠≠ 4 Using This Program in a Training Session ±≠≠≠≠≠≠≠≠ 6 Suggested Training Agendas ±≠≠≠≠≠≠≠≠ 7 Create Your Own Agenda ±≠≠≠≠≠≠≠≠ 8

Checklist for Facilitator ±≠≠≠≠≠≠≠≠ 9 Message to the Facilitator ±≠≠≠≠≠≠≠≠ 10 Introducing the Video and Training Session ±≠≠≠≠≠≠≠≠ 11 DVD Display ±≠≠≠≠≠≠≠≠ 12 Discussion Questions ±≠≠≠≠≠≠≠≠ 13 Training Point: Lighten Up! ±≠≠≠≠≠≠≠≠ 14 Training Point: Keep Your Perspective ±≠≠≠≠≠≠≠≠ 15 Training Point: Reject Negativity± ≠≠≠≠≠≠≠≠ 16 Training Point: Practice! ±≠≠≠≠≠≠≠≠ 19 Make Learning Fun ±≠≠≠≠≠≠≠≠ 20 Brainstorming Session ±≠≠≠≠≠≠≠≠ 21 Post Training Discussion ±≠≠≠≠≠≠≠≠ 22 Worksheets ±≠≠≠≠≠≠≠≠ 23

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