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© 2007 Pearson Education

Process Management Mistakes

1.

Not Connecting with Strategic Issues

2.

Not Involving the Right People in the Right Way

3.

Not Giving the Design Teams and Process Analysts a Clear Charter and Then Holding Them Accountable

4.

Not Being Satisfied Unless Fundamental “Reengineering” Changes Are Made

5.

Not Considering the Impact on People

6.

Not Giving Attention to Implementation

7.

Not Creating an Infrastructure for Continuous Process Improvement.

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