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Downloading Messages and Attachments

To send and receive e-mail for an Outlook e-mail account, begin synchronization through ActiveSync.

If you have an Outlook e-mail account:

  • 1.

    Tap Start >Programs > ActiveSync.

  • 2.

    Tap Menu > Options.

  • 3.

    Tap E-mail > Settings, then select Include File Attachments.

To send and receive e-mail messages accessed from an Internet Service Provider (ISP) e-mail account or a VPN server connection (typically a work account), download messages through a remote e-mail server.

An attachment sent with an e-mail message or downloaded from the server appears below the subject of the message. Tapping the attachment opens it if it was fully downloaded, or marks it for download the next time you send and receive e-mail. You can also download attachments automatically with your messages if you have an Outlook e-mail or IMAP4 e-mail account.

If you have an IMAP4 e-mail account with an ISP or a VPN server connection account:

  • 1.

    Tap Start > Messaging.

  • 2.

    Tap Menu > Tools > Options.

  • 3.

    Tap the name of the IMAP4 account.

  • 4.

    Tap Next until you reach Server information, and tap Options.

  • 5.

    Tap Next twice, and select Get full copy of messages and When getting full copy, get attachments.

  • 6.

    To store attachments on a storage card rather than on the device, tap Menu > Tools > Options > Storage tab, and select the Store attachments on a storage card check box.

NOTE Embedded images and objects cannot be received as attachments.

An embedded message can be viewed as an attachment when using IMAP4 to receive e-mail. However, this feature does not work if TNEF is enabled so that you can receive meeting requests.

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