X hits on this document

42 views

0 shares

0 downloads

0 comments

1 / 10

How to Conduct a Call Center Performance Audit: A to Z

“A Guide to Self-Assessment”

by

Dr. Jon Anton Purdue University Center for Customer-Driven Quality

and

Dru Phelps BenchmarkPortal, Inc.

Content Editor Dr. Natalie Petouhoff

Copyrighted Material

Document info
Document views42
Page views42
Page last viewedSat Jan 21 14:15:56 UTC 2017
Pages10
Paragraphs167
Words2817

Comments