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ALANNA R. SMITH

3227 Maple Way Manchester, NH 03101 603.333.3333 Web portfolio: www.arsmithportfolio.net alannagd@gmail.net

EDUCATION

Master’s of Science, Sports Management Southern New Hampshire University

June 2007 Manchester, NH

Bachelor’s of Arts, Communications (Magna Cum Laude)

Notre Dame College

May 2005 Manchester, NH

TECHNOLOGY SKILLS

Expert in MS Excel, Word, PowerPoint, and outlook

WORK EXPERIENCE

Halloween Parade Coordinator Intern Manchester Recreation Dept

Fall 2005 Manchester, NH

  • Planned and directed the first ever town wide Halloween parade with 700 participants

  • Coordinated publicity, gift solicitation, committee meetings, and the awards presentation

Tournament Director Bedford Annual Town Tennis Tournament

  • Planned and coordinated annual town athletic event comprised of 110 entrants

  • Oversaw publicity, gift solicitation, committee selections and awards party

Fall 2005 Bedford, NH

Waitress/Hostess Amy’s Restaurant

2003-2005 Salem, NH

  • Managed wait lists ranging from 10 minutes to a 2 hour wait

  • Effectively communicated with customers, kitchen staff, and wait staff to ensure order accuracy and

timeliness

  • Exercised excellent customer service skills in order to give the guests the best possible dining experience

Front End Assistant Market Basket

1997-2003 Methuen, MA

  • Managed cashiers and baggers which included delegating tasks, scheduling breaks/lunches, handling register

issues, and maintaining all registers cash flow during the shift

  • Effectively resolved any customer complaints and handled customer inquiries

*References available upon request*

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